Frequently Asked Questions
NEW HERE? YOU'RE IN THE RIGHT PLACE.
We've gathered answers to the questions families ask us most—from planning your first Open Play visit to classes, memberships, parties, and everything in between.
General
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We’re designed with ages 1–6 in mind, but some gentle players may enjoy it even longer. Babies 12 months and under are free if they’re accompanying a sibling.
Wonder Village is a Montessori-inspired indoor play space in Austintown, just minutes from Canfield, Boardman, and the greater Youngstown area.
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Regular Open Play is not drop-off. A parent or responsible caregiver must remain on-site and supervise their child throughout the visit.
Some classes, camps, and special programs may have different participation requirements, which will always be noted in the program description.
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Absolutely. Our space was thoughtfully created for little ones—with open visibility, gentle materials, and carefully curated play stations.
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If all the children visiting are siblings, you’ll never pay more than the posted family max price—no matter how many kids you bring!
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Not for regular Open Play! Families are welcome to drop in anytime during Open Play hours.
Classes, camps, special events, and birthday parties do require advance registration or booking.
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Wonder Village is located inside the Austintown Plaza at:
6000 Mahoning Ave., Unit 252
Austintown, OH 44515We welcome families from throughout the Mahoning Valley and surrounding communities.
Open Play
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Open Play is exactly what it sounds like—come play!
There’s no scheduled activity to follow and no reservation required for regular Open Play. Children are free to explore the Village at their own pace while their grown-ups stay nearby to supervise, connect, play, or enjoy a little time to recharge.
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Yes! Socks are required for both children and adults on the play floor.
We recommend grippy socks for little ones for extra traction, but they are not required.
Forgot yours? No worries! Adult and children’s socks are available for purchase at the front desk.
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Current admission and membership pricing can be found on our Pricing & Admission page.
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No! Open Play admission is based on participating children. Grown-ups accompanying their children do not pay admission.
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Yes! Your Open Play admission is good for the day during our regular Open Play hours.
Feel free to head out for lunch, nap time, errands, or a little reset and come back later that day.
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Yes. Wonder Village is designed as a space for children and their grown-ups.
You’re welcome to play alongside your child or let them take the lead while you stay nearby. Parents and caregivers are responsible for supervising their children throughout their visit.
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Yes! Families are welcome to bring snacks, meals, and drinks to enjoy in our designated eating areas.
We just ask that food stays out of the play areas to help us keep the Village clean and safe for everyone.
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We sure do! Complimentary coffee is available for grown-ups during Open Play.
Because parents deserve a little something, too. 🤍
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Infant carriers are absolutely welcome! For safety and to keep our play areas clean and open for little explorers, strollers are not permitted on the play floor.
We do have designated stroller parking, so you’re welcome to bring your stroller and park it before heading in to play.
Classes
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Wonder Village offers thoughtfully designed early-childhood classes beginning around 12 months through kindergarten-readiness age.
Visit our Classes page to explore current programs, age ranges, schedules, and availability.
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Start with your child’s age and the program descriptions on our Classes page.
We know development doesn’t always fit neatly into an age box, though. If you’re unsure where your child would thrive, reach out! We’re happy to help you determine the best fit.
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No. A caregiver must remain on-site during class.
Caregiver participation varies by program. Some classes are designed for children and caregivers to experience together, while others encourage children to build independence with their grown-up nearby.
Check the individual class description to see what participation looks like for your child’s program.
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Because our classes are small and intentionally scheduled, we generally cannot guarantee make-up classes for individual absences.
If Wonder Village needs to cancel a class, we’ll communicate directly with enrolled families regarding next steps.
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We ask that only the registered child attend class to help keep the environment calm and focused.
If you have a baby in tow, reach out—we’ll do our best to accommodate you.
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Yes!
Children actively enrolled in our Skill Builders classes receive unlimited regular Open Play while enrolled.
We want what happens in class to become part of a larger rhythm of learning, playing, practicing, and connecting at Wonder Village.
Parties
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You’re welcome to bring your own decor—just no glitter, confetti, or anything difficult to clean up.
We do have guidelines about what can be attached to walls and other surfaces, so please review your party information before planning your décor.
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Nope! Anyone can celebrate at Wonder Village.
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We want celebrating your child to feel fun for you, too.
Your party includes a full hour before your scheduled party time to decorate, a dedicated Village Attendant to help with party flow and anything you need during your celebration, and full cleanup afterward.
Visit our Birthday Parties page to compare current packages, pricing, inclusions, and availability.
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Yes! You’re welcome to bring food, cake, cupcakes, and non-alcoholic beverages for your celebration.
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You’ll have access to the party space 60 minutes before your scheduled party time to decorate and get everything ready.
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We want you enjoying the birthday kid—not spending the end of the party cleaning Wonder Village. 😉
We handle all cleanup on the play floor.
In the event room, simply gather your personal belongings and decorations and clear the room within 15 minutes after your party. We’ll take care of the rest!
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We don’t charge per child, so your party price doesn’t increase based on the number of children attending.
Wonder Village can accommodate larger celebrations, with total building occupancy limited to 90 guests in accordance with fire code.
If you’re planning an especially large party, reach out and we’ll be happy to help you plan for your group.
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We recommend booking as soon as you know your preferred date, especially for weekends and popular times of year.
Available dates can fill quickly.
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Bring your food/cake (unless you've ordered one of our pizza packages), decorations you'd like to use, any serving supplies you may need, and socks for everyone who will be entering the play floor.
We provide the space, tables, chairs, setup time, a Village Attendant, and cleanup—so you can focus on celebrating.
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Yes! We’ve partnered with Papa Johns to make party planning even easier.
Choose from one of our pizza packages or add individual large pizzas based on your party size. We take care of placing the order and coordinating delivery directly to Wonder Village, with your pizzas arriving approximately 15–30 minutes before your party begins.
Pizza orders must be arranged with Wonder Village at least one week before your celebration.
You’re also welcome to bring your own food if you prefer!
Events
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Absolutely!
Throughout the year, Wonder Village hosts seasonal celebrations, family events, camps, special experiences, adults-only gatherings, and plenty of reasons to come back and make new memories.
You do not need to be a member to attend unless an event specifically says otherwise.
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Most special events and camps require advance registration because space is limited.
We recommend registering early, as some experiences may sell out.
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No. Most Wonder Village events and camps are open to both members and non-members.
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Tickets are non-refundable, but when possible, we’re happy to transfer your spot or offer credit toward a future event.
Because policies may vary for certain programs or special experiences, please review the cancellation policy provided when registering.
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Yes. A parent or caregiver must remain on-site.
The level of parent participation varies by event. Some experiences are designed for families to enjoy together, while others allow children to participate more independently with their grown-up nearby.
Check the individual event description to know exactly what to expect.
Memberships
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Membership makes Wonder Village an easy part of your family’s routine with unlimited regular Open Play for the children included on your membership.
Come as often as you’d like during regular Open Play hours—no need to count visits or decide whether today is worth a drop-in.
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We offer membership options based on the number of children in your family.
Visit our Memberships page to see current options, pricing, and everything included.
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Yes! We offer multi-child membership options so families with more than one child don’t have to purchase separate full-price memberships for each child.
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Yes. Memberships can be canceled easily by contacting us at least 14 days before your next billing date.
If you need help with your membership, just reach out and we’ll be happy to help.
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Membership covers regular Open Play. Classes, camps, ticketed events, birthday parties, and other special programs are priced separately unless otherwise noted.
However, members often receive special perks, such as early access to registration, exclusive opportunities, or other member benefits throughout the year.
Cleanliness, Safety & Amenities
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Cleanliness is part of our daily rhythm.
We clean and sanitize daily, with high-touch surfaces, toys, play areas, eating spaces, and restrooms receiving regular attention throughout the day.
We also give the space extra attention between events, play sessions, and classes as needed.
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We ask families to help us protect our littlest visitors by staying home when a child is actively ill, contagious, feverish, vomiting, or experiencing symptoms that would make group play inappropriate.
We’ll be happy to welcome you back when everyone is feeling better!
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Absolutely—and that’s intentional.
You’ll find seating throughout the Village so grown-ups can stay close to their children while still having space to relax and connect.
Grab a complimentary coffee, chat with another grown-up, or get down on the floor and play. Both are welcome here.
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Yes! Our restrooms were designed with little ones in mind, with child-sized toilets and sinks, along with changing tables for our youngest visitors.
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Very much so.
Wonder Village was intentionally created for the early childhood years. Our materials, play opportunities, environment, and layout are selected with young children’s development in mind.
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We’ve intentionally created a calmer alternative to the typical indoor play environment.
Our colors, layout, materials, lighting, and overall atmosphere are thoughtfully considered with young and developing nervous systems in mind. We also have noise-canceling headphones available for guests who may need a little extra support during their visit.
From time to time, we offer dedicated Sensory-Friendly Open Play hours, with additional adjustments made to create an even calmer, lower-stimulation experience.
Every child has different sensory needs, so if there’s something specific that would help your family prepare for a visit, please reach out before you come. We’re always happy to answer questions and help your family feel more comfortable.
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Our play space is designed to be open and accessible, and we’re happy to help families with specific mobility needs plan their visit.
Strollers are not permitted on the play floor, but designated stroller parking is available. Infant carriers are welcome.
If you or your child have specific accessibility needs, please reach out before your visit and we’ll be happy to answer questions about the space.
STILL HAVE A QUESTION?
WE’RE HAPPY TO HELP.
Wonder Village is meant to feel welcoming before you even walk through the door. If there’s something you’re wondering about that we didn’t answer here, reach out and we’ll be happy to help.
“Within the child lies the fate of the future”
- Maria Montessori